General

Folder for general questions

What is Floatpays?
Floatpays is a financial wellbeing platform that assists employees to access a portion of their earned but unpaid wages before payday.  This does not involv...
Tue, 10 Nov, 2020 at 12:55 PM
What we are not?
Floatpays is not a credit company, loan provider, salary advance provider nor a digital lender.  We do not offer credit facilities, loans or staff advances ...
Tue, 10 Nov, 2020 at 12:54 PM
Why offer Floatpays early access to earned income to your employees?
Simply put, it makes life a little easier when employees have the option to access their own money.  So if Alan in Accounting’s geyser breaks, or Sarah in S...
Wed, 11 Nov, 2020 at 12:59 PM
How much money can an employee access?
Floatpays allows you to withdraw a percentage of the wages you have earned at the time of the withdrawal.  That percentage is determined by the employer and...
Wed, 11 Nov, 2020 at 1:00 PM
How will you support my employees when they have questions?
Employees can access the in-app help function at any time and our friendly support staff will assist with any questions.
Wed, 11 Nov, 2020 at 1:01 PM
How does early access to income work?
Floatpays securely integrates with your payroll in order to calculate your employees’ earned wages daily, based on hours or days worked.  A percentage of th...
Wed, 11 Nov, 2020 at 1:02 PM
What is Financial Wellbeing?
Financial Wellbeing means having control over your day-to-day, month-to-month income and expenses with the capacity to absorb a financial shock or deal with...
Wed, 11 Nov, 2020 at 1:03 PM
What will this cost our company and our employees?
As an employer, there is zero cost involved.  You can opt to pay the employee withdrawal service fees or a percentage thereof as an extra benefit.  As an em...
Wed, 11 Nov, 2020 at 1:04 PM